This programme is for any professionals and practitioners who are involved in the management and welfare of a range of stakeholders (employees, patients, clients) when an employee relations matter has arisen (including bullying / harassment/ grievances/ disciplinary etc) and/or an adverse event/incident has occurred. Participants will learn how to manage these issues in a restorative way that minimises the negative impacts, maximises the learning to develop an organisational culture where people feel safe and one they can trust.